Returns & Exchanges

At The Somerset Toiletry Co, we want you to be delighted with your purchase. If for any reason you are not satisfied, you can return your unused items in their original packaging within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging to ensure they are protected during transit and include your proof of purchase.

• 3.
  Ship the Items

  Affix the provided return label or send the package via a tracked courier service to our distribution center in Somerset.

• 4.
  Receive Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.